Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 48 hours of reciept of your purchase.
1. Please email Support@ObexDesign.com to request a refund and we will assign you a tracking #.
2. The Return Mailing Address will be provided in the contact email from step 1.
3. Include in your package a signed letter stating the reason for your return.
Some items can not be returned if they are opened. These include pre-packaged sealed items created by Obex Design.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
We do not refund the original shipping and handling paid on the order.
Custom Orders are Non-Refundable.
Exchanges are not accepted.